Data Governance & Protection

Privacy Policy & Transparent Data Protection Framework

Last Updated: October 2026 | Compliant with Indian Information Technology Act & DPDP Act

1. Commitment to Privacy

At Kolkata SEO Wala (operating from Sector V, Salt Lake City, Kolkata, West Bengal), we respect the privacy of every business partner, prospective client, and visitor to our website. This Privacy Policy outlines how we collect, store, process, and safeguard your personal and enterprise information in compliance with the Digital Personal Data Protection Act (DPDP), 2023, and international data protection standards.

2. Information We Collect

We collect information to provide better services to our users. The information we collect falls into two categories:

  • Information You Provide Directly: When you submit a lead form, request a free growth audit, or contact us via WhatsApp, phone, or email, we collect personal information such as your name, business email address, phone number, company name, website URL, and project requirements.
  • Automated Technical Data: When you navigate our website, we automatically collect non-personally identifiable technical information including IP address, browser type, operating system, referring URLs, time spent on pages, and clickstream data via analytics tools.

3. How We Use Your Information

We use the data we collect solely for legitimate business purposes:

  • To prepare and deliver your requested free 30-minute AI SEO audit and competitive growth proposal.
  • To communicate project milestones, service updates, and monthly ranking performance reports.
  • To optimize our website performance, test Core Web Vitals speed improvements, and prevent fraudulent inquiries.
  • To comply with applicable Indian and international commercial data regulations.

4. Cookies & Tracking Technologies

Our website uses minimal, privacy-conscious cookies and Google Analytics 4 (GA4) with IP anonymization to evaluate aggregate traffic patterns. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Disabling cookies will not hinder your ability to browse our website or submit consultation requests.

5. Data Security & Storage Safeguards

We implement industry-standard technical and organizational security measures—including TLS/SSL 256-bit encryption in transit, strict SQL injection prevention, and parameterized backend APIs—to safeguard your information against unauthorized access, alteration, or disclosure.

6. Third-Party Data Sharing

We never sell, rent, or trade your personal information. We only share data with vetted infrastructure service providers (such as cloud hosting and transactional email systems) strictly necessary to deliver our services, under confidentiality agreements.

7. Data Retention & Your Rights

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory obligations. You have the right to request access to, correction of, or deletion of your personal data at any time by contacting our data protection team.

8. Contact Us Regarding Privacy

If you have any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us:

Agency: Kolkata SEO Wala

Address: Sector V, Salt Lake City, Kolkata, West Bengal - 700091

Phone: +91-8017063365

Email: info@kolkataseowala.com